Privacy Policy

Last updated: 5 October 2026

Ayrshire Windows is a trading name of Arctic Improvements Ltd, the company responsible for handling your quote enquiry and personal information.

Information we collect

If you request a quote, we collect your first name, telephone number, email address, postcode, whether you own your home, the approximate project size and budget, and your expected installation timeframe.

How we use it

We use these details to review and respond to your quote request, contact you about the project, and manage the enquiry. We do not use this form to sign you up for unrelated marketing. We process the information to take steps you request before entering a contract and to manage your enquiry.

Who receives your information

Your enquiry is sent to Arctic Improvements Ltd so its team can respond. Website hosting and email providers may process information to operate the form and deliver your enquiry. We do not sell your personal information.

How long it is kept

The website does not save completed quote forms in a site database. Enquiry emails may be kept by the team handling your request for as long as needed to respond, provide services and meet applicable record-keeping requirements.

Cookies and security

The form uses a temporary session cookie to protect and operate the quote process. Optional Meta Pixel marketing cookies and tracking only run if you accept them using the cookie controls. You can change your choice using Cookie settings in the footer.

Advertising and lead management

If you accept marketing cookies, Meta may receive page-view and successful quote-request events to measure Facebook advertising. Quote details are sent to Arctic Improvements Ltd by email. If the site’s Zapier connection is enabled, the same enquiry details are also sent through Zapier to the Google Sheet configured for lead management.

Your choices and rights

You can ask to see, correct or delete personal information, or raise an objection or restriction where applicable. Some rights depend on the circumstances and legal basis for using the information. You can also complain to the UK Information Commissioner’s Office.

Privacy requests

For privacy questions or rights requests, please use the contact details provided in any quote documentation you receive.

Ayrshire Windows is a trading name of Arctic Improvements Ltd, registered in Scotland (SC729603). Registered office: 200 Carmichael Street, Glasgow, G51 2QU.